QUT Medical Centre runs an appointment system, but urgent medical problems will be dealt with as promptly as possible. Please tell our staff if you feel you need urgent assistance.
- Registered patients of this practice can make an appointment online
- All new patients must make an appointment by phone
If you think you require a longer consultation with your doctor, please let the receptionist know.
If you make an appointment and are unable to keep it, please let us know as soon as possible. Repeated failure to attend appointments without cancellation will mean that the Medical Centre may restrict your ability to see a doctor in a non-emergency situation. If you fail to keep your appointment without giving at least three hours prior notice, a $40 fee may incur which must be paid before any further appointments can be made.
Sometimes our schedule may be disrupted by a medical emergency. If you have to wait to see the doctor we apologise - believe it or not, we do try to run on time!
Telephone - you can contact the nurses in the Medical Centre by phone during normal surgery hours. Emergency calls will be given immediate attention.
A Registered Nurse is in attendance during most opening hours. Best times for non urgent visits are 8:30 to 11:00am and 1:00 to 3:00pm.
Important instructions for your first appointment
- Arrive at least 15 minutes ahead of time
- Check in at the desk in reception. You must present your Medicare or Health Cover Card and your student or staff ID card as well as Health Care card from Centrelink if you have one
- Bring any medications you are currently taking
- Bring any relevant medical records
Medical Certificates for Special Consideration
Students should see their regular doctor or the doctor that was consulted during their illness. As a general rule, it is not appropriate for a Doctor to write a Certificate for an illness that they were not consulted about at the time. Certificates are not treated as a medical emergency and will be scheduled as routine appointments (it might be 2 days until the next routine appointment). However, appointments for actual illnesses are prioritised according to severity.
Students should see information contained in Application for assignment extension, deferred examinations or special consideration page.